Refund policy
REFUND POLICY
30-Day Satisfaction Guarantee: if you're not completely
satisfied, you may request a return or exchange within 30 days
of receiving your order.
Eligibility: items must be unused, in original packaging;
returns initiated within 30 days of delivery; proof of purchase
required.
Return Process: contact support@tryjawease.com with your order
number and reason → our team provides return instructions and
the return address: 30 N Gould St, Ste N, Sheridan, WY 82801,
United States.
Refunds: issued to the original payment method, allow 5–7
business days.
Return Shipping Costs: customers are responsible unless the
item arrived damaged or defective.
Damaged or Defective Items: contact us immediately with photos
— we will arrange a replacement or refund at no additional cost.
Non-Returnable Items: gift cards and clearance items may be
non-returnable, indicated on the product page.